33 Years of Technology Experience
Transforming businesses with personalized IT solutions since 1992
Our Story
🚀 1992 – The Beginning
Our director receives his first diploma as a Systems Engineer, starting a 33-year trajectory in the Costa Rican technology sector.
💼 2020 – AlvaroVelascoNet is Born
Founded on April 13, 2020, AlvaroVelascoNet emerges as a response to a real market need: companies without an IT department that lacked a reliable provider for purchasing follow-up and technology updates.
🎯 Today – Leaders in Personalized Service
We currently serve over 40 active companies with comprehensive technology solutions. We work directly with senior management to assist in strategic decisions and IT budget management. Our growth has been driven by certifications with partners like Microsoft, Cisco, Panduit, Symantec/Broadcom, Acronis, Malwarebytes, and other industry leaders.
📋 MISSION
To provide exclusive and personalized technology solutions to businesses, ensuring high-quality, proactive, and always on-time service, regardless of distance as long as there is internet access. Our priority is to generate sustainable profits over time, efficiently solving our clients IT problems and basing our work on quality, service, future vision, and proactivity.
🎯 VISION
To be a consolidated company in the local market, recognized for its excellence in customer service in the IT sector. In the next five years, we will positively impact companies with fewer than 50 computers, offering personalized technology solutions. We seek to make our brand a reference in any conversation about IT support, inspired by the innovation and quality that characterize industry leaders like HP.
Quality
Prioritize high-level technology solutions that guarantee customer satisfaction.
Customer Service
Offer personalized and exclusive treatment, ensuring each client receives the best attention.
Proactivity
Anticipate problems and offer solutions before they affect clients.
Future Vision
Always seek continuous improvement and sustainable expansion of the company.
Commitment to Punctuality
Ensure services arrive on time, regardless of distance, as long as there is internet access.
Sustainable Profitability
Maintain the balance between quality service and long-term profit generation.
Why Choose Us?
33 Years of Experience
Track record since 1992 in the technology sector
40+ Companies Trust Us
Active clients with comprehensive solutions
<1 Hour Response
Guaranteed during business hours
Support Until Resolution
We follow up until complete resolution
Flexible Contracts
No long-term commitments
Microsoft Partner
Official partner with certifications
30+ Certifications
HP, Cisco, Symantec, and more
Companies That Trust Us
VWR International (Avantor)
Grupo Acción Comercial
Carnes Veyma
Clínica Dr. Mario Garita
Ortodoncia de la Cruz
Gentra de Costa Rica
Real Clean
RS Hughes
Solusa
Supplynet
TierraMagnifica
SWS – Software
Tecnoambientes
Volio Capital
Clínica CIO-Oncología
Global Automotriz